CUSTOMER CARE
Our goal is to make sure customers are 100% satistfied with our products and service. All brands that we offer are authentic and hand selected from all parts of the world.
Have any questions or concerns?
We’re always ready to help!
Call us at
0213-515-7544 (11am-6:00pm)
or send us an email to:
RETURNS
Customers will have exactly 7 days after arrival to return the product for an exchange or store credit. All sale items are final sale and cannot be returned or exchanged.
The product must be returned in it's original packaging, any odor, stains or signs of the item being worn will not be accepted. Please check our measurements and description carefully so you have a clear idea of what you're receiving and feel free to contact us via phone, email or WhatsApp for any questions or inquiry.
FAQ
What part of Pakistan do you deliver to?
We deliver to all parts of Pakistan.
How do I return an item?
We will provide you with a return slip form which will guide you on how to return the product. The product must be returned in it's original packaging, Any odor, stains or signs of the item being worn will not be accepted and returned back to the customer.
How do I place an order?
We try to make our customer's online shopping experience simple and easy. Simply select the product you want to purchase, select your size, and add to cart. After adding all your selections to your cart, click on your cart and proceed to check out.
What are your payment methods?
We no longer offer "Cash on Delivery"
All order payments will be via Bank Transfer or Easy Paisa. Please contact us via email or WhatsApp for more details.
Who is shipping my order and how long does it take?
We ship all our orders through TCS or Leopard. It takes a day to process the order and up to three to four business days for the order to arrive at the location given. Customers will receive a tracking number for all orders.
Are all your products original?
We only sell original products. Most of our products are purchased through vendors and boutiques from North America. All our products come in their original packaging. We have a team of stylish shoppers who make sure FSociety Pakistan is up to date on the latest in street fashion.